License And Support
Understand what the commercial license permits, what it restricts, and what support or update commitments are—and are not—included by default.
On this page
Default commercial position
| Topic | Default position |
|---|---|
| Build and operate | You may use, copy, modify, and deploy the delivered software for your own business and finished end products, subject to payment and license compliance. |
| Client work | You may deliver a finished application or service to a client; you may not transfer the source as a reusable starter, template, framework, or source-code product. |
| Redistribution | You may not resell, sublicense, publish, share, or create a competing boilerplate or starter from the delivered software. |
| Your work | You own your product-specific business logic, content, data, branding, and modifications, subject to the licensor's rights in the underlying software. |
| Support and updates | Support, maintenance, hosting, implementation, future releases, security backports, and an SLA are not included unless your receipt, order, or signed agreement says otherwise. |
| Warranty | The delivered software is provided as-is and must be evaluated for your own production, legal, security, and operational requirements. |
Prepare an actionable support request
- Describe the exact route, feature, provider, or job involved.
- Include the delivered source revision and your deployed revision, plus whether the code has been customized in the affected area.
- Include request id, provider event id, job id, or profile id when available.
- Say whether the issue is local, preview, or production.
- Provide minimal reproduction steps, expected behavior, actual behavior, and the checks already run.
- Do not paste secrets, raw tokens, or full provider payloads.